If you don't log in to your old Samsung account soon, you could lose it forever

Summary

Samsung is soon going to start deleting Samsung accounts that have been inactive for more than two years to protect data.
If you want to save your old Samsung accounts, log in to it before July 31, 2025, to prevent deletion.
Other tech companies, like Microsoft and Google, have deleted inactive accounts in the past as well.

If you switched to an iPhone, Pixel, or any other Android device and haven’t logged into your Samsung account in over two years, it will soon be permanently deleted.

Samsung has begun notifying users that any inactive Samsung accounts that haven’t been logged into for 24 months are at risk of deletion starting July 31, 2025. Samsung states it is deleting inactive accounts to ensure their data remains protected (via SamMobiles). Once a Samsung account is deleted, it is gone forever.

Samsung accounts give users access to a wide variety of Samsung apps and services on Galaxy devices, including Samsung Pay and the Galaxy Store. A Samsung account also enables you to back up, restore, and sync your data across devices using Samsung Cloud, and locate lost devices with the Samsung Find app.

Brand: Samsung
SoC: Octa-core Snapdragon 8 Elite (3nm)
Display: 6.7-inch 3120 x 1440 pixel resolution QHD+ Dynamic AMOLED2X
RAM: 12GB

Samsung’s Galaxy S25 Edge features a thin design and a rear-facing dual-camera array with an f/1.7 200-megapixel wide and f/2.2 12-megapixel ultrawide shooter.

A Samsung Galaxy S25 next to a blurred out phone with question marks over it.

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How to save your Samsung account

If you can’t remember the last time you used it, it’s best to log in to save it

If your Samsung account is affected, you should have received an email from Samsung stating that it will be deleted unless you take action. If you have a Samsung account that you want to ensure doesn’t get deleted, don’t worry; it’s very simple to do. All you need to do is log into the account before July 31, 2025, so it’s marked as an active account.

The 24-month window seems kind of short to me, as it means anyone who hasn’t logged in since the summer of 2023 is at risk of having their account deleted. 24 months is equivalent to a two-year phone contract, so if you had a Samsung phone but switched to another company, like Apple or Google, for two years, that means your Samsung account is now at risk. It’s surprising the time window isn’t a bit longer, say three or four years, but I guess Samsung felt it would be most effective with two years.

…other tech companies, like Google and Microsoft, have previously taken similar actions to address inactive accounts.

When a Samsung account gets deleted, all the data associated with that account is deleted from Samsung’s servers. So any device backups, cloud data, Samsung Wallet information, Galaxy Store apps, Find My information, and more tied to the account is deleted and lost forever. Once Samsung deletes an account from its server, it’s not recoverable.

It’s important to note that what Samsung is doing here isn’t new. Other tech companies, like Google and Microsoft, have previously taken similar actions to address inactive accounts. In 2023, Google also tightened its policies on inactive accounts, deleting some that had been inactive for more than two years. However, if a Google account has YouTube videos on it, it is spared from deletion. Microsoft and the social media platform X (formerly known as Twitter) also have an account inactivity policy similar to Google.

if you can’t remember the last time you used your Samsung account, it’s best to log in before July 31, 2025, to prevent it from being deleted.

If you have logged into your Samsung account recently, or if you use a device that is active on it, you have nothing to worry about. On the flip side, if you can’t remember the last time you used your Samsung account, it’s best to log in before July 31, 2025, to prevent it from being deleted.